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Home > GSB Online Seminar Series > Five Cultural Changes that Must Become Business as Usual-Sp23
Home > Schools & Programs > Five Cultural Changes that Must Become Business as Usual-Sp23
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$330.00
Presenter: Tom Hershberger, Kyle Hershberger, Cross Financial
This 90-minute program will be presented live on: February 9, 2023 – 10:00-11:30 a.m. CT
Recording available through: May 9, 2023
Price: $330
The challenges and stresses of 2020 and 2021 produced significant advances in bank operations, technology, and customer experience management. Bank responses elevated activities from ideas discussed at planning meetings to activities positioned to be part of ‘business as usual.’ This webinar examines five business practices that must be part of every organization’s core competencies. Five focal points that need to migrate from unique projects to simply part of daily culture. Five things that must be addressed as business as usual:
A bonus topic will also be discussed:
5.1 Customer experience management
Target Audience: Senior managers and leaders, emerging leaders, mid to upper level manag
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4721 S Biltmore Lane
Madison, WI 53718